What is the IP Rule?
Support Team
Last Update 2 months ago
IP Address Consistency
To maintain security, the region of the IP address(es) you use to access your DemoPips account must stay consistent. If our Risk Team notices a regional change, they may contact you to verify your location and request proof—such as a boarding pass, passport stamp, or a live video showing your surroundings.
IP Address Matching During Evaluation Stages
The region of your IP address(es) used to purchase and access your Evaluation, as well as during the evaluation process, must remain consistent. If there’s a change in region, our Risk Team may request verification.
IP Address for DemoPips Accounts
For your DemoPips Account, IP addresses must remain regionally consistent to ensure system integrity. If the system detects a change, our Risk Team may contact you for supporting documentation (e.g., travel ticket or location confirmation via video). If you plan to travel, please inform our support team in advance to avoid any disruptions.